Refund policy

Returns, exchanges and order problems

All sales are final. We do not accept returns or exchanges for change of mind, scent preference, size selection or customer-submitted artwork.

Damaged, incorrect or defective items

If your order arrives damaged, contains the wrong item or has a production defect, email support@reallegitgoods.com as soon as possible. Include your order number, a description of the issue and clear photos when relevant.

We will review the details. If the issue is confirmed, we will replace the affected item when inventory allows or issue an appropriate refund.

Custom and made-to-order products

Custom apparel and DTF transfers are produced from the approved or submitted order details. Changes or cancellations are not guaranteed after production begins. Contact us immediately if you need to request a change.

Final Soap Run

Final Soap Run bars are final sale. Review the ingredient list and scent description on each product page before purchasing.

Questions? Email support@reallegitgoods.com.